Cost comparison
Set your numbers below. The comparison updates as you type, and every assumption behind it is listed at the bottom — editable, so you can argue with them.
Everyone with a device you would expect support to cover.
Full-time equivalent. Use 0.5 if someone does it half the week.
Gross, before employer costs.
UK managed IT support typically runs £40–£100 per user per month.
Annual difference
£0
| Keeping it in-house | |
|---|---|
| Salaries | £0 |
| Employer NI | £0 |
| Pension | £0 |
| Recruitment, amortised | £0 |
| Training and certification | £0 |
| Tools and licences | £0 |
| Cover for leave and sickness | £0 |
| Total in-house | £0 |
| Outsourcing it | |
|---|---|
| Support contract | £0 |
| Retained internal time | £0 |
| Total outsourced | £0 |
This is a planning estimate, not a quotation. The figures below are the defaults we used. If you disagree with one, change it and watch the answer move — a comparison you cannot interrogate is not worth much.
Not included: hardware, connectivity, cyber insurance, or the cost of downtime. Downtime is usually the largest number in this decision and the hardest to estimate honestly, so we have left it out rather than invent it.
Indicative only. Figures are estimates based on the assumptions above and should not be relied upon as a quotation or as financial advice. UK managed IT support pricing of £40–£100 per user per month reflects published 2026 market ranges; your own quotes may differ. Verify with a supplier before making a decision.